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FREQUENTLY ASKED QUESTIONS

WHAT INSURANCE DOES MHRS ACCEPT?

At Muskie Harris Recovery Center, finding what coverage you have can be complex and confusing. Let us take the lead and guide you through the verification of your benefits process. All you have to do is provide some information and we will do the rest, making it easier for you to focus on getting the help you need.​

Each insurance policy is different in terms of what services are covered. We will contact your insurance company for you once your application for treatment is submitted to determine what level of services are included in your specific policy.

MHRS Residential Center and Outpatient Center is in-network with:

•   Blue Cross Blue Shield Ambetter

MHRS can work with most major insurance providers; however traditional State Medicaid and Medicare will not cover treatment with us.

Payments MHRS accepts:

•   All major credit cards

•   Private insurance

•   Personal checks

•   Payment plans available on a case-to-case basis

ARE TOBACCO PRODUCTS ALLOWED?

Limited smoking/tobacco use is allowed on the property, however, clients must follow all rules and directives regulating their use. Clients may only use tobacco products in the designated areas during designated breaks. Clients cannot share, borrow, or give tobacco products to other clients. Clients must be at least 21 years of age to smoke, vape, or chew tobacco products on campus. For more detailed information about the use of tobacco products, please call (501) 952-5551.

HOW LONG IS TREATMENT?

The length of treatment depends on the level of care. For detoxification, the length of care is 3-7 days. For residential treatment, treatment ranges from 21-30 days. Outpatient care can last up to three months.

WHAT RESOURCES ARE AVAILABLE TO THE FAMILIES?

The Family Program at MHRS consists of a suite of services geared at addressing the needs and identified goals of family members and loved ones that have been impacted, directly or indirectly, by the substance use and associated issues of another person.

Systems adapt to dysfunction to maintain balance and avoid catastrophic failure. We change our behaviors based on what is happening to those around us in order to keep our lives on track. These changes are a natural and normal reaction. As difficulties pile up, our ways of coping become regular patterns. In this way, the substance use and co-occurring issues of one person change the way the entire system behaves, and create roles that are very difficult to alter. Imagine if this type of dynamic has been occurring for many years – if dysfunction was introduced to the system multiple generations ago…

Family systems are extremely resilient, and with proper support and therapy, families do find happiness and balance that is not predicated on their loved one remaining abstinent from mood-altering substances.  Additionally, families that enter their own therapeutic process learn effective ways to manage stress and crisis, and dramatically improve the chances of their loved one achieving long-term recovery from substance use disorders.

Like our other programs, we completely customize treatment to meet your family’s specific needs and goals, implementing a host of evidenced based therapies as appropriate.

Elements of our family program include:

•   Family counseling referrals

•   Skills training/coaching

•   Community support groups (ALANON)

•   Education

DO YOU OFFER MENTAL HEALTH SERVICES?

MHRS employs an amazing team of licensed mental health therapists and staff. All clients receive individual and group therapy.

WHAT ARE THE ADMISSION HOURS?

Admissions are open Monday-Friday 8 am to 4 pm. However, we understand how important timely treatment is so we make every effort to admit clients as soon as possible. If you are considering treatment for yourself or a loved one, fill out the online application here.

CAN I CONTACT MY LOVED ONES WHILE IN TREATMENT?

Yes, mail is collected and delivered to clients Monday-Friday. Telephone calls are allowed during designated times. However, please note that all clients will experience a mandatory 10-day blackout period that begins when admitted. During this time, clients may receive mail, but may not receive phone calls. This blackout period is necessary to allow clients to settle into treatment and focus on building the foundation for recovery. 

WHAT IS THE MEAL SCHEDULE?

Meals are prepared onsite by the Culinary Director. Breakfast is served at 7am, lunch is served at noon, and dinner is served at 5 pm. The meal schedule is subject to vary slightly on the weekends. Vending machines with drinks and snacks in the common area accept cash and cards. ​For outpatient treatment, lunch is provided and served at noon.

WHAT MUST I BRING?

  • Proof of identification (driver’s license and/or state ID card) and Social Security Card. 

  • Proof of income (without this we cannot offer you a discount on service fees). If unemployed, please provide a PEBES form (available from Social Security Administration in the Federal Building – 700 W. Capitol Avenue in Little Rock).

  • Prescription medication in original bottles to last 30 days.

  • Payment for services. 

  • Court orders if court ordered to attend.

  • Personal items (tooth brush, makeup, etc.)

  • Bedding to fit a twin-size bed (blanket, sheets, pillow)

  • Clothes to last 7 days, laundry basket, clothes hangers

  • Towels, washcloths, shower shoes (flip flops, etc.)

  • Laundry detergent (machines are available weekly)

  • Personal drinking cup

  • Paper, ink pens, envelopes, stamps (to write home)

  • AA or NA Books (if you own them)

  • Minimal money for outings and soft drink machines ($20 and less in dollar bills and quarters – change is not available).

  • Non-prescription medications such as aspirin, Tums, multi-vitamins, etc.

WHAT ITEMS ARE PROHIBITED?

  • Valuables (MHRS is not responsible for anything that is lost/stolen or items left when you are discharged.)

  • Food or drinks.

  • Radios, televisions, magazines or other reading material. You may bring a Bible

  • Items that promote or acknowledge alcohol/drug use. (For example, Budweiser t-shirt)

  • Gang-related clothing

  • Nail polish or nail polish remover

  • OTC sleep-aids such as Tylenol PM

  • OTC stimulants such as BC Powder

  • Cell phones

PLEASE NOTE ANY ITEMS CONFISCATED THAT ARE BROUGHT IN WITHOUT PERMISSION WILL NOT BE RETURNED

WHAT ARE THE MHRS HOUSE RULES?

  • No drugs allowed on campus

  • All prescriptions from your doctor must be turned in, court order

  • Clients are not allowed outside the house after 10 P.M.

  • All clients need ADL, BC, SSN cards

  • All passes must be approved in advance

  • No social media allowed

  • All vehicles must be licensed before entering the campus

  • All phones, laptops, tablets etc. must be approved before entering MHRS

  • No headphones may be worn in the house

  • All clients must attend meetings and obtain a sponsor

  • No smoking in the house

  • Outside - All butts must be properly disposed of

  • No rollup smokes allowed

  • Vapors must be used outside

  • No sagging pants allowed, belts used. Must wear shirts inside

  • Client and visitor must have permission for a visit. Drug testing may be administered to both

  • No visitors are allowed on property without permission

  • No visitors are allowed upstairs

OF WHAT INFORMATION SHOULD PARENTS-WIVES-DOMESTIC PARTNERS BE AWARE?

  • All clients at MHRS have a two week probation period, no pass, no visits.

  • All visitors must schedule an appointment with administration before coming on campus.

  • Client is provided a “necessities list” of needed and/or permitted items upon entry. Client will sign a form acknowledging house rules, court orders, curfew times, visitation rules, permission slips, and rules regarding electronic devices including cell phones.

  • All family, wives or domestic partners can call Muskie Harris for any information requiring clarification.

  • Clients are not allowed back into the county where their charges are pending unless approved by sheriff, chief of police and prosecutor’s office.

WHAT LOCAL RESOURCES ARE AVAILABLE?

  • Arkansas Central AA Office

  • Wolfe Street

  • Narcotics Anonymous

  • Cocaine Anonymous

  • Al-anon/Alateen

  • HUD – Arkansas

  • AR Dept. of Alcohol & Drug Abuse Prevention

  • Crystal Meth Anonymous

  • Marijuana-Anonymous

  • Nicotine Anonymous

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